OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 60 comments received in the last 90 days.
29 April 2024
No issues
27 April 2024
It was done relatively quickly and the car was ready at the time I requested
26 April 2024
Lovely friendly and helpful service
25 April 2024
very good all round service provided, but interior of vehicle could have been cleaned to a better standard.. i know it's a free service, but looked rather streaky, and still a little dirty on the leather upholstery. apart from that it was excellent
24 April 2024
Couldn't fault the service I got.
23 April 2024
The service advisor was flawless. Good frictionless communication.
23 April 2024
All excellent.
20 April 2024
Always brilliant service and your staff are lovely
20 April 2024
Very satisfied.
30 April 2024
Would have given 5 star but they washed the car without telling me first