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ABOUT US Harry Fairbairn Giffnock BMW.

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

Explore the dealership

Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Always fully satisfied. Staff are always friendly and efficient.

Service

Professional, polite and very helpful staff from the booking staff to the technician that sent the video and report that followed on the car.

Service

From start to finish all good

Service

Prompt, efficient and easy to deal with.

Service

Well mannered staff

Service

Staff were very polite from the preparatory conversation to final explanations about the vehicle. My request for an early completion on the day was met. Video presentation was really interesting and the total experience was very professional. Superb.

Service

service completed on time and kept informed during the day

Service

As I have been with Fairbairn for over 30 years when they fitted the new air compressor Andy Henderson contacted BMW and asked for a reduction in the compressor and I got a 50 percent off how good is that I was over the moon ??

Service

Performance improved.

Service

Friendly staff . Work completed on time. Excellent facilities whilst waiting .

Service

Even collecting the car was enjoyable!

Service

Courteous and efficient MOT.

Service

Very good service particularly from Andrew Henderson the Service Adviser who was very helpful. Even the loan car was a nearly new BMW.

Service

Everyone was extremely helpful and informative

Service

The answer to your question is in the fact that we travel 500 hundred round trip for satisfaction.

Service

Appointment booked at very short notice. My expectations wee fully met and managed throughput the entire visit. Friendly and knowledgable staff.

Service

Prompt, professional service. Accomated a last minute request to expedite return time.

Service

Brilliant customer service from everyone

Service

No problems at all and full explanations were given when needed

Service

They keep me informed, organise support, discuss best actions and timings. They take the car, do what was agreed and return it on schedule. They phone before, during and afterwards to confirm progress.

Service

First class

Service

Always excellent. Andy my sales advisor was great. Polite and knowledgeable. Good chatting to anothet petrolhead too!

Service

My sales advisor listened to everything I said from what I wanted and what I didn't want. No pressure sales etc very nice service from first visit to picking up my new car

Sales

Sales rep Omkar great

Sales

I'm in love with my car and still can't quite believe it's mines

Sales

Car was available on date and time promised

Sales

Peter Bell @ HFs was my customer service advisor he was very helpful throughout the whole process.

Sales

I was recommended by my stepson to contact Ansar at Harry Fairbairn, which I did I found him highly professional and I believe that he found me a good deal

Sales

The purchase and delivery of the car was effortless on my part and the guys at Giffnock took care of everything and were very pleasant and professional through out the whole process.

Sales

Helpful and provided advice. Provided car for 24 hour test drive Delivered car and helped by providing other (unconnected) things required.

Sales

I was kept up to date and informed the whole way through the process

Sales

Andrew Galston the Sales Executive was extremely helpful, professional and patient throughout the entire process, an excellent ambassador for BMW

Sales

Salesperson was approachable, polite with excellent customer service skills. No hard sell tactics used as I had experienced in other dealerships.

Sales

Very well treated and perfect service

Sales

Helped when I was in need of support with my multimedia software

Sales

My BMW salesmen Omkar was amazing ?? he was in touch all the time and was very friendly and professional. Amazing service ????

Sales

Made to feel at ease during the whole process, was kept up to date at all times. Happy with the deal I received.

Sales

Our salesman Andrew Devin was very detailed and accomodating throughout . All aspects clearly explained and possible options gone through . Never felt pressured . Allowed time to come to our own conclusions

Sales

I was never pressured to make a decision and was able to discuss all my options

Sales

professional and informative advisors

Sales

Great service from walking in for my test drive, the Genius is definitely genius! Easy to work through a deal with and pick up was a dream, no ruching you out the door and the Genius again took loads of time with me to make sure I was happy with ever

Sales

Despite a delay in delivery from Germany, the process was seamless at the point of handover.

Sales

Nothing could have been improved

Sales

Excellent salespeople. Very knowledgeable about the product.

Sales

It all happened when the salesman told me it would happen. All stages went very well including the handover (I've had a bad experience at another car dealer here)

Sales

Everyone was very nice and the delivery of the car was excellent unveiling it was great.

Sales

All in all a smooth experience. Sales staff were courteous and polite and kept me informed.

Sales

Very good and thorough. Salesperson was great and technical person took time to go through everything. Also felt had sufficient time to test drive