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ABOUT US Harry Fairbairn Giffnock BMW.

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

Explore the dealership

Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Attitude, experience, knowledge and approachability of staff.

Service

Car fixed and provided in timely manner

Service

Helpful staff.

Service

Very competitive service plan offered at sales. Team are always pleasant and professional when returning for service. Smooth transition from sales to after care.

Service

Everything went smoothly despite the recent restrictions during the pandemic lockdown.

Service

Excellent Customer Service

Service

Problem was sorted under warranty.

Service

Service Colleague was welcoming and went through my details and when to expect my car to be completed.

Service

Very good customer care and attention

Service

Prompt courteous service

Service

A good all round response

Service

Extremely surprised by the duration of time it took for my vehicle health check and MOT, thought it would take longer.

Service

very efficient friendly service

Service

Have used this Branch for a number of years with no problems.

Service

Iv always dealt with Andy Henderson In the service department who has been extremely helpful with the problems Iv had with both cars Iv owned And always resolved to satisfaction and kept me updated every time my car has been in ??

Service

Excellent Service

Service

Good service all round.

Service

Staff are always so friendly. Sorry I wish I could remember the girls name I dealt with as she was exceptional.

Service

Always do as you say

Service

A few glitches have been dealt with by Harry Fairbairn. They have been professional and the service has been satisfactory.

Service

Special mention for Andy and Fiona

Service

Confusion with number of tyres ordered was resolved quickly and to my satisfaction.

Service

Quick turnaround 2hours for service.

Service

The service advisor was most courteous, helpful and obliging

Service

Efficient and effective communication

Service

Punctual,efficient, friendly

Service

Car was fixed courtesay car give . Regular updates and very helpful

Service

Found service reception staff very friendly and helpful.

Service

Friendly, welcoming, efficient, did what they said. Kept me up to date.

Service

Service and mot carried out during the current difficult circumstances. Very well set up with safety measures for staff and customers.

Service

They always look after you as a valued customer.

Service

Great location, staff & service

Service

The repair to the car was successful and done on a pleasant manner

Service

Dealt with immediately on arrival, kept updated on service progress and car declared ready for return before deadline set. Stephanie was superb in customer dealings.

Service

I was completely satisfied with my service experience at Harry Fairbairn , Giffnock , Glasgow. It was a 5 star experience. The service centre staff that I dealt with were friendly but highly professional in their manner at all times.

Service

Really happy with the service I received.

Sales

Our experience was first class. The time taken to advise and assist helped us feel so comfortable with no hard sell like most other dealerships. We felt special.

Sales

Quick and easy transaction and great after sales service

Sales

couldn't ask for better service

Sales

Top marks to Harry Fairbairn.Ansar made you feel very welcome and answered all our questions,very professional dealership

Sales

Excellent customer care and updated as soon as information was available.

Sales

The whole experience from making my initial enquiry to reaching a decision on the right model through to negotiating the purchase and finally delivery was an extremely efficient and professional exercise.

Sales

Very high standard of customer service offered during a difficult time.

Sales

Very happy. Andrew Galston was a pleasure to deal with, kept me up to date and made the sales process very easy, particularly in light of current conditions around the country.

Sales

Even though lockdown rules made it more difficult to collect the car, Peter Bell at Harry Fairbairn ensured i got excellent customer service. He is an asset to Harry Fairbairn BMW

Sales

Everyone was pleasant and professional.