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ABOUT US Harry Fairbairn Giffnock BMW.

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

Explore the dealership

Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Great service with clear options .

Service

on time, efficient, professional

Service

No hassle at all, car back within a few days, as expected

Service

Excellent service from start to finish

Service

Every experience I have had at Harry Fairbairn has been very friendly and professional, I wouldn't hesitate to recommend both Harry Fairbairn & BMW to friends and family

Service

The Service Advisor was attentive, kept me updated on when my car would be ready to collect and the whole process was seamless.

Service

Again great service

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Happy with everything

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Car ready 15 mins early

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From start to finish from dropping the car off and being kept informed of the progress throughout the day and then being notified that it was ready for pickup all went smoothly and efficiently.

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Everything was done on time and as agreed.

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Efficient friendly service

Service

Work done efficiently and on time. Polite and helpful people who kept me informed of progress.

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no issues and competant

Service

Had no problem booking the vehicle in for service at a time that suited me. The staff were friendly and helpful, and the video walkthrough and online process for approving additional work was very slick.

Service

car MOTed, serviced and new brake pads fitted to time given. given updates as appropriate

Service

Service reception always helpful when booking service work, keeping me advised on progress and completion times always met.

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Great service

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Booked in on time and completed on tlme

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No problems arising and very clean car delivered

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Good attention to detail, work explained before commenced

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i got excellent service..

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Service was great, staff very friendly. All done on time 10/10

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Great friendly and personal service

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Brilliant service from everyone I had contact with

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Good customer service

Service

Initially helped find a solution to issue with brakes and once agreed, work carried out quickly and efficiently

Service

Providing the service includes the car being serviced is picked up and delivered to my home I am satified

Service

They try very hard to make sure that i get my car serviced up to BMW required expectations which is excellence. Bruce Middleton.

Service

Sorted the job in minimal time

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It is so streamlined and efficient

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My service appointment required the replacement of the front windscreen of my 3 Series 330i. The advisor explained that the genuine BMW windscreen replacement would be restored by a specialist Dealership team. A knowledgeable staff member.

Service

The breakdown was a suspension spring failure which is surprising considering the age and mileage on the vehicle however HF received the vehicle on the Monday from the recovery tech and had the car ready by Wednesday keeping me informed all the way.

Service

James Clark was very professional,attentive,personal and friendly.He was patient/knowledgable.He was understanding when it came to my working situation. communicating via email as I couldnt take calls,even on his training days he took time to answer

Service

David Segal was excellent both in the financial transaction and knowledge of product. He made the experience personal and enjoyable

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Efficient and quick to help

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no issues

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Smooth process. Constant updates. Professional service.

Service

Advisor was very pleasant and knowledgeable.

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Car was back on the road within two hours of my phonecall.

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I expected this type of service from bmw dealership

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Everything was completed as expected..

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Excellent service

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Kept informed during the service process and everything was as quick as possible. Warranty repair jobs were also carried out for me.

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No issues, straight forward, vehicle ready on time

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Very nice person I felt with

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Great service and everything explained in detail .

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Very satisfied what was done.

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I only called into the dealership to look at a car with no intention of purchasing a new car on the day. I was introduced to one of the sales team Grant Airns who took time to show me the car I was interested in and effectively sold me the car.

Sales

Sales rep very helpful in every way

Sales

Good knowledge of product and dealing with requirements.

Sales

Very helpful, professional sales staff, informative throughout process, car delivered, thoroughly prepared, ahead of schedule.

Sales

The approach from the team at the BMW centre was absolutely first class. From initial contact, right through the ordering process to collection and handover, the communication from all involved was excellent. The team were a pleasure to deal with!

Sales

Smooth process and very quick

Sales

If I could give Robbie Oliver more than 5* I would. He has been absolutely amazing from start to finish, he has been so reassuring and in all has just been amazing!!

Sales

Buying a new BMW was a new experience for me and it was totally hassle-free

Sales

Good salesman and right deal for us

Sales

Again thanks to David and his great customer service skills. I loved how I got a personalised video before the car was shipped to my local dealer ship.

Sales

Can't fault this small dealership. They continue to deliver the highest standards and are credit to the brand name.

Sales

Staff very knowlegable

Sales

Have puchased from Harry Fairbairn for many years.

Sales

Looked after me completely