OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 68 comments received in the last 90 days.
16 March 2024
Dealt with efficiently from start to finish.
16 March 2024
From start to finish, alk colleagues were friendly and helpful, video of car inspection with advisory comments particularly helpful.
14 March 2024
Staff were helpful and polite
13 March 2024
The staff at reception and servicing were extremely helpful, courteous and friendly. They answered all our questions in a way I could understand and nothing was too much trouble.
11 March 2024
Good pleasant
11 March 2024
recall process was okay but check for leaks was not done.
11 March 2024
The car came back clean and serviced perfectly
09 March 2024
Prompt, polite and professional service delivered, short of 5 stars as tyre pressure warning was illuminated before and after service. I would have thought they would have at ghe very least mentioned this or even rectified this.
04 March 2024
My service contact was Murran and she was great to deal with and explained everything in great detail.
18 March 2024
Job done and car back on road also staff friendly and helpful