SERVICE

4.0

NEW CAR SALES

5.0

209 ratings and 69 comments received in the last 90 days.

04 January 2022

Grant the sales representative was fantastic and made the whole experience alot better. If it wasnt for the professional manner in which he handled the issues I would have cancelled the order. He was great from beginning to hand over and after sales.

29 December 2021

Friendly staff and very helpful

18 December 2021

Everything was exactly as describe to me. No problem with any of the handover elects.

18 December 2021

Everyone so professional

17 December 2021

Many thanks to Yan Young at Harry Fairbairn for simple and clear explanation and advice throughout the process of deciding through to pick up. Very helpful and knowledgeable on current trends and upcoming models.

16 December 2021

Updated on progress and car ended up coming in earlier than expected

15 December 2021

Took time and explained everything, car was sitting in the showroom waiting for me

14 December 2021

Excellent and everything was taken care of. We also met the Manager who thanked me for the business and gave us BMW travel mugs.

11 December 2021

Again, everything was done to ensure that I got exactly what I had outlined to the salesman during my initial meeting.

05 December 2021

First class service from sales staff who acted professionally throughout the purchase process, keeping me advised of options and overall progress.

04 January 2022

Staff are efficient, friendly and helpful

03 January 2022

they carried out the necessary work as expected

31 December 2021

Was quick and kept informed

27 December 2021

Excellent customer service

27 December 2021

Spot on dealt with our issue fast and had the car back with in 8 hrs.

27 December 2021

Car came back driving great

25 December 2021

The staff great, Lisa especially went above and beyond to help me out with the issues I had with vehicle.

20 December 2021

After a dreadful experience with my Insurance Company it was such a relief to have a professional courteous company deal with my repair.

18 December 2021

Tom in parts sorted out new mats for my M340i after my phone call (I stay in Aberdeen) and arranged them to be delivered to an Arnold Clark garage near to my house, no hassle at all!

18 December 2021

My car was fixed promptly and I was kept informed of everything that was happening to my car. I even received a video of the condition of my car and the faulty rear brake shoes

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